Refund policy

To reserve your preservation, a 50% non-refundable deposit is required at the time of booking. This deposit secures your spot on my calendar and covers the initial preparation for your custom piece.

The remaining balance is due no later than 7 days before I receive your flowers. I am unable to accept flowers unless the final payment has been made in full.

Because each preservation is a one-of-a-kind, handcrafted piece created with your unique flowers, all sales are final once your balance has been paid in full.

Deposits are non-refundable. If your event is canceled or your flowers cannot be preserved, your deposit may be applied as a credit toward a future order.

Cancellations before final payment: Your 50% deposit will be retained, but no additional payment will be required.

Cancellations after final payment: Since work begins immediately upon receiving your flowers, I am unable to offer refunds once the balance has been paid in full.

Reschedules: If your event date changes, please let me know so I can change your reservation.

I appreciate your understanding that this policy allows me to give every arrangement the time, materials, and care it deserves.